FAQ

How do I use the Celavou Copper Peptide Facial Serum?

Apply 2-3 drops to clean, dry skin each morning and evening, gently pressing into face and neck. Follow with your usual moisturizer and SPF during the day. Most customers use it consistently for 4-8 weeks before assessing results. Always patch test on a small area of skin before first use.

Who is this product suitable for?

The serum is formulated for all skin types, especially normal to dry and combination skin. If you have a known sensitivity, allergy, or a diagnosed skin condition, please consult a dermatologist before use.

What if I have a reaction to the product?

Discontinue use immediately and consult a healthcare professional if you experience irritation, redness, or an allergic reaction.

How long will shipping take?

Orders are typically processed within 1-2 business days. Estimated transit time is 5-12 business days depending on your location, as shown at checkout.

Do you ship internationally?

We ship to the destinations shown at checkout, including Estonia and the United States. Customers outside these zones should check availability at checkout. Import duties or taxes may apply depending on your country and are the responsibility of the customer unless stated otherwise.

What is your return policy?

Please see our Return and Refund Policy for full details, including our return window and exceptions for opened cosmetic products.

How can I contact customer support?

You can reach us through our Contact page or by emailing tradesgls@gmail.com.

Is my payment information secure?

Checkout is powered by Shopify's secure checkout, and we do not store your full payment card details.